Terms of Service

01Acceptance of Terms

By accessing the TPT Consulting website, submitting a form, booking a call, purchasing a service, accepting a proposal, communicating with us, or using materials or services we provide, you agree to these Terms of Service and any additional written agreement applicable to the engagement.

02Services Covered

TPT Consulting provides business systems consulting, AI integration support, automation strategy, workflow design, CRM support, digital operating audits, dashboards, SOP development, implementation support, and related advisory or technical services. The exact scope, fee, schedule, and deliverables are controlled by the applicable proposal, statement of work, invoice, or written agreement.

03No Guarantee of Results

We do not guarantee revenue, profit, sales, lead volume, customer acquisition, funding, rankings, platform approval, deliverability, conversion rates, automation uptime, compatibility, cost savings, business growth, or any other specific outcome. Results depend on client execution, cooperation, market conditions, staffing, third-party systems, data quality, offer strength, and other factors outside our control.

04Client Responsibilities

• Provide accurate, complete, and current information.
• Provide only authorized access to systems, accounts, files, and data.
• Review and test deliverables, workflows, scripts, automations, and recommendations before use.
• Maintain independent backups, passwords, administrator access, licenses, and compliance obligations.
• Confirm that content, lists, communications, and business practices comply with applicable law and platform rules.
• Obtain professional legal, tax, accounting, cybersecurity, employment, or regulatory advice when required.

05Proposals, Scope, and Change Requests

Only work described in an accepted proposal, statement of work, invoice, or written change order is included. Discussions, messages, demonstrations, or requests do not expand scope unless approved in writing. Additional work may require revised fees, deposits, schedules, or milestones.

06Payments, Deposits, and Invoices

Fees, deposits, retainers, subscriptions, milestones, and payment schedules are stated in the applicable proposal, invoice, checkout page, or agreement. Payments are due as stated. Unless otherwise agreed in writing, deposits reserve capacity and may be nonrefundable once scheduling, research, audit work, setup, drafting, or implementation has begun.

Late, failed, reversed, or disputed payments may result in paused work, suspended access, collection activity, or termination. The client remains responsible for authorized charges, applicable taxes, and reasonable collection costs where permitted by law.

07Refunds and Cancellations

Refund and cancellation rights are controlled by the applicable written agreement, proposal, invoice, or checkout terms. Completed work, delivered files, audits, custom strategy, setup, implementation labor, third-party costs, reserved time, and used service periods are generally not refundable unless required by law or expressly stated otherwise.

08Delivery, Review, and Acceptance

Delivery dates are estimates unless expressly guaranteed in writing. Client delays, missing access, incomplete information, change requests, and third-party platform issues may extend schedules. Unless a written agreement provides otherwise, a deliverable is deemed accepted when the client approves it, uses it in production, or does not report a material, reproducible nonconformity within seven calendar days after delivery. Preference changes and new requests are not defects.

09Confidentiality and Client Information

Each party should use reasonable care with confidential information received from the other. TPT Consulting may use client information as necessary to perform services and may disclose it to approved contractors or service providers subject to appropriate obligations. Confidentiality does not apply to information that is public, independently developed, lawfully received from another source, or required to be disclosed by law.

10Intellectual Property

Unless a signed agreement states otherwise, TPT Consulting retains ownership of its pre-existing methods, frameworks, templates, prompts, audit structures, processes, know-how, code libraries, system architecture, training materials, and reusable components. Upon full payment, the client receives the rights expressly stated in the applicable agreement for final client-specific deliverables. Third-party software, fonts, assets, integrations, and platform components remain subject to their own licenses.

11Client Content and Permissions

The client represents that it owns or has permission to use all data, trademarks, images, copy, contact lists, files, accounts, and systems supplied for the engagement. The client is responsible for the legality, accuracy, and authorized use of that material and for obtaining required notices and consents.

12AI-Assisted Work

We may use AI-assisted tools to support analysis, drafting, research support, workflow mapping, testing, system recommendations, document preparation, and internal operations. AI-assisted outputs may contain errors, omissions, or outdated information and require review. Clients remain responsible for final business, legal, financial, operational, personnel, and compliance decisions.

13Third-Party Platforms

Our services may depend on CRMs, software, AI tools, payment systems, email or SMS providers, hosting services, APIs, and other third-party platforms. We are not responsible for their downtime, pricing changes, feature changes, account restrictions, data loss, policy changes, security incidents, approval decisions, or discontinuation. Platform changes may require additional paid maintenance or reconfiguration.

14Professional Advice Boundaries

TPT Consulting provides business and technology consulting. Unless separately documented with a properly licensed professional, our services do not create an attorney-client, accountant-client, investment-advisor, tax-advisor, fiduciary, medical, insurance, employment, or certified-cybersecurity relationship.

15Limitation of Liability

To the maximum extent permitted by law, TPT Consulting and its owners, representatives, contractors, and service providers will not be liable for indirect, incidental, consequential, special, punitive, exemplary, lost-profit, lost-revenue, lost-data, lost-opportunity, business-interruption, or similar damages arising from the website, services, deliverables, recommendations, third-party tools, or client decisions.

To the maximum extent permitted by law, aggregate liability for any claim relating to a specific paid engagement will not exceed the amount actually paid to TPT Consulting for the specific service giving rise to the claim during the six months preceding the event, excluding pass-through third-party costs.

16Indemnification

You agree to defend, indemnify, and hold harmless TPT Consulting and its owners, representatives, contractors, and service providers from claims, damages, liabilities, costs, and reasonable expenses arising from your misuse of services, inaccurate submissions, unlawful conduct, breach of these Terms, infringement of third-party rights, unauthorized data or account access, or implementation of materials contrary to our instructions.

17Suspension, Refusal, or Termination

We may refuse, pause, suspend, or terminate services or access where there is nonpayment, fraud, abuse, unlawful conduct, security risk, inaccurate information, harassment, misuse, platform risk, client delay, or breach of these Terms. Termination does not eliminate accrued payment obligations or provisions intended to survive termination.

18Electronic Communications and Signatures

You consent to receive notices, invoices, approvals, and service communications electronically. Electronic acceptance, typed names, checkbox acceptance, payment, email approval, and digital signatures may be treated as valid evidence of agreement to the extent permitted by law.

19Governing Law and Venue

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Unless a signed agreement provides otherwise, any court proceeding must be brought in a state or federal court located in Broward County, Florida, and each party consents to that jurisdiction and venue.

20Severability and Entire Agreement

If any provision is found unenforceable, the remaining provisions remain in effect and the invalid provision will be interpreted as closely as legally permitted to its intended purpose. These Terms, together with the Privacy Policy, Disclaimers, Legal Addendum, and applicable written engagement documents, form the agreement governing the relevant use or service.

21Updates

We may update these Terms from time to time. The revised version will be posted with an updated effective date. Material changes apply prospectively unless law or an existing agreement requires otherwise.

22Contact

Questions about these Terms may be sent to [email protected].